PlayBuddy Help Centre

How can we help?

Select your game below, search troubleshooting guides, or submit a support ticket directly to our player operations team.

Step 1: Choose Your Game
Step 2: Common Help Topics

Technical & Crashes

Graphics settings, DirectX 12 errors & logs.

Account & Steam Sync

CAD ID linking, roleplay callsign recovery.

Report a Bug

Vehicle physics glitches, map collision flaws.

Purchases & DLC

Steam purchases, soundtrack keys, order help.

Common Solutions
Launch UK Response from Steam, select "Find Patrol Shifts" from the main menu, and browse verified UK server fleets. You can also connect directly via server IP or filter by roleplay strictness (Casual Patrol, Serious Whitelisted).

Still Need Help?

Our dedicated UK support agents typically reply within 4 business hours.